Please read all the provisions carefully as they contain important limitations on the rights of passengers to assert claims against Hurtigruten ASA, its agents, employees and the vessel.
THE TERMS AND CONDITIONS OF THIS TICKET APPLY TO THE SEA PASSAGE AS WELL AS TO ALL OTHER PRODUCTS OR SERVICES OF ANY KIND WHATSOEVER PROVIDED FOR OR ARRANGED BY HURTIGRUTEN ASA, THEIR AGENTS OR INDEPENDENT CONTRACTORS. THE TERMS AND CONDITIONS REPRESENT THE ENTIRE AGREEMENT AND A BINDING CONTRACT BETWEEN HURTIGRUTEN ASA AND THE PASSENGER. THE PASSENGER’S ACEPTANCE OF THIS TICKET CONSTITUTES THE PASSENGER’S CONSENT TO THESE PROVISIONS. THESE PROVISIONS SUPERSEDE ANY ORAL OR WRITTEN REPRESENTATIONS. ANY CHANGE IN THESE PROVISIONS MUST BE IN WRITING SIGNED BY THE PRESIDENT OF HURTIGRUTEN ASA.
In consideration of the receipt of full fare, Hurtigruten ASA agrees to transport the passenger on the following terms and conditions:
1. Fares
The fare set forth in this ticket is stated in U.S. dollars, is per person based on double occupancy and does not include land arrangements or services, unless otherwise expressly agreed in writing by the Company. The fare does not include items of a personal nature, including but not limited to, laundry, liquor, beer or wines. The fare, taxes and surcharges are subject to change without notice up to 20 days prior to the scheduled embarkation date. The Company reserves the right to collect the fare in effect at the time, and as a condition, of embarkation.
2. Cancellations and Refunds
Requests for cancellation must be made in writing to the Company. The following cancellation charges will be assessed for all written cancellations received prior to departure up to time of departure. Prior to 60 days, full deposit will be refunded.
Thereafter the following cancellation fees shall apply:
-42–60 days prior to scheduled departure date: 30% of the total trip cost
-28–41 days prior to scheduled departure date: 60% of the total trip cost
-14–27 days prior to scheduled departure date: 90% of the total trip cost
Cancellation charges are calculated based on total fares paid to Hurtigruten for all trip componets. No refund will be made for passengers who do not show up for the cruise or who do not complete their cruise. The foregoing schedule will apply notwithstanding that the Company is able to rebook the cabin in question. The passenger must submit a claim for refund, in writing, within 20 days of the actual termination date of the voyage in question, failing which the refund claim shall be barred.
3. Baggage and Other Possessions
4. Fitness to Travel
5. Non-Liability for Medical Treatment
6. Refusal to Transport
The Captain of the ship, without liability, at any time, may refuse to transport or may land any passenger at any port or place, or transfer the passenger to other means of transportation, because of health or physical conditions, mental disorder, failure to abide by ship’s regulations or any other causes of whatsoever nature rendering the passenger unfit to travel. The Captain’s decision shall be in his sole discretion and shall not be open to challenge at the time or afterwards.
7. Independent Contractors
8. Changes in Itinerary
The Company reserves the right, at its sole option and discretion and that of the Captain of the ship to deviate from the ship’s scheduled itinerary, to delay, advance or cancel any sailing, to omit or change ports of call, to arrange for substantially equivalent transportation by any vessel, to cause the passenger to disembark from the ship temporarily or permanently, to tow or be towed or assist vessels, or to perform any similar act which, in the Company’s or the Captain’s sole judgment and discretion, is justified for any reason. If the deviation is minor, of a kind that the passenger should have anticipated occasionally occurring or the occurrence of which is beyond the reasonable control of the Company, then the Company shall have no obligation to pay a refund to the passenger. Otherwise, the Company shall provide a refund commensurate with the portion of the trip that did not take place.
9. Payment by the Passenger and Other Expenses
All charges for services and products provided on board the ship must be settled in cash (in currency acceptable to the Company), travelers checks, or a credit card (acceptable to the Company) before the passenger’s final disembarkation from the ship. Any other expenses incurred by the passenger or by the Company, on behalf of the passenger, shall be payable by the passenger on demand.
10. Force Majeure
11. Compliance with Rules
The passenger agrees, during the course of the voyage to follow the directions of the ship’s Captain or his authorized representatives. The passenger further agrees not to solicit anyone on board for any commercial, professional or charitable purposes. The passenger agrees that any violation of this provision may subject the passenger to disembarkation.
12. Choice of Law and Jurisdiction